DigiWorks Services
Website Design
Affordable website design solutions are our forte. Every one of our websites is unique – because every one of our clients is unique. We have a no template policy – so you can be assured that your website will be original. We design our websites in close collaboration with our client in order to create a user friendly interface for your brand.
Our websites can be expanded upon according to the growth of your company and we offer a myriad of extensions on the foundation website packages. These include cataloguing systems, e-commerce functionality (shopping carts, debit/credit card facilities), client management, online communications, SMS messaging and banner advertisement applications. And if it doesn’t exist, we will create that specific module for you.
The Starter Package
This package is perfect for the person who would like to begin having a presence on the internet, while keeping costs as low as possible. This package consists of a:
- Home Page – with general, introductory content;
- Products/Services Page(s) – with general information; and a
- Contact Us Page – with contact information and standard email form.
This package is aimed at people who would like online presence but who do not have a significant amount of content.
The Dynamic Package
This is where website design begins to get very, very interesting. This is the package you need:
- If you want to make your website a long-term asset to your company, especially for corporates who want to tantalize their users to keep coming back for more; and
- If you have a specific website in mind with speciality functions.
If a dynamic application has not already been created that serves your needs, we will create one specifically for you. The process involved with this procedure is detailed and requires specific input from you with regards to content, functionality and layout. There are various components that we have already created and compiled that are available for your website, these include, but are not limited in any way to:
- Extended Catalogue Application – allows you to display your products with search capability and thumbnail views;
- Shopping Cart Application Extension – allows users of your site to add products to a cart after which they are able to checkout.
- Content Management System – allows you to edit virtually every content or image based element on your website, at any time.
Due to the nature of the static and dynamic packages and the large variety of customisable options available, quotations are available through corresponding with our design team and consulting on specific issues that you regarding your site.
IT and Server Management
Basics of Server & IT Management
IT & Server Management involves the process of keeping a server updated and running so that a computer network can operate smoothly as it is vital to the performance of the network.
If IT & Server Maintenance is not conducted on a computer network, regardless of whether the network is small or large, application software usually will not run as well as expected.
In some cases, a network may even experience total or partial network failure if proper maintenance is not conducted.
There are two types of IT & Server Maintenance procedures:
- The most important step is that our administrators must review the server’s performance as well as potential security risks and backup protocols at regular intervals.
- As part of preventative maintenance, our administrators typically ensure that automated system monitoring utilities are installed and appropriately configured.
IT Audit
An IT Audit requires several important steps. First, our administrators will conduct a thorough examination of the network, including checking server log files, hard disk space, folder permissions, and redundancy. This review usually also includes monitoring network temperature applications to ensure the server does not get too hot. If a machine overheats, for example, vital equipment like the central processing unit, memory, or motherboard can be impacted.
Security and application functionality will be examined as part of server maintenance. If required, security patches will be installed on individual computers within the network to ensure data is securely being maintained.
The security review should also include reading server logs for evidence of computer hacking attempts or security alerts. In addition, our administrators will ensure that antivirus software is updated on all of the computers in the network.
Server & Workstation Maintenance
IT Systems today are completely centralized and therefore complete reliance is placed on Servers. Servers require consistent maintenance to ensure they run at optimal performance on a daily basis. With a Digiworks SLA (Service Level Agreement) we set aside half an hour each day for assessments, backups and minor corrections during business hours. The SLA covers the following:
- Maintenance on Workstations, Networks and Servers
- Security threats, Updates and Upgrades
- Exchange Server Monitoring against Spam and Malware
- On Site & Remote Backups & Servicing
These are just a few of the features that the SLA has to offer.
To find out more about how Digiworks can improve and save you money on your monthly IT bill enquire now.
Server Maintenance plan or SLA has been created by our technical manager. He is responsible for the implementation and support of all the physical servers and related equipment. As with all equipment, there is a specific list of scheduled maintenance that must occur to maintain both the warranty and the performance of the equipment.
There are three primary aspects to our server maintenance plan:
- Scheduled maintenance;
- Application of patches;and
- Overall system maintenance.
Scheduled Maintenance
Scheduled maintenance includes regular backup of data, refresh of key programs, and running diagnostic programs. This type of maintenance will be completed by our technical manager who has been specifically trained in the operating system and applications stored on the server. The vast majority of the time, the server is connected remotely or physically to complete scheduled maintenance. We specifically specify to schedule this type of work to occur outside normal business hours to minimize the impact on daily operations.
In general, scheduled maintenance occurs once daily. Some systems may require more frequent maintenance, but this is often an indication of an overloaded system. In situations where funding is not available for the correct resources, the existing server is pushed to the limits of performance exceptions. In this situation, more frequent maintenance is often required.
Application of Patches
Our server maintenance plan will include the application of patches. A system patch is a specific set of code provided by the manufacturer to address known issues. It is quite common for a system patch to address a security weakness, or development bug. In order for the technical manager to then apply the patch, the data on the server must be backed up, and then the server is taken offline. The patch is applied and then the server functionality is tested. Upon successful implementation of the patch, the data is restored to the server and it is returned to production.
Overall System Management
Overall system maintenance frequency varies, depending on the size of the organization, but is typically required at least once every calendar month. This part of the server maintenance plan is often scheduled around long weekends, when demand for system processes is expected to drop. Part of this type of maintenance includes a complete backup of all systems and related data.
Internet Connectivity
Need an internet connection? Digiworks can make it happen! We offer connectivity solutions that are reliable and easy on your pocket.
ADSL Internet
ADSL (Asymmetric Digital Subscriber Line) is a broadband modem technology that turns an ordinary telephone line into a combination of voice telephone and dedicated internet access. In other words, you can still use your telephone to make voice calls as normal, but you can also stay connected to the internet 24/7 and not pay Telkom dial-up internet access call rates. By using the current telephonic network systems you can connect to the internet with data speeds up to 4096Kbps, and you are constantly connected with one of the widest coverage areas in the country.
Connectivity Packages
Please note: All prices include VAT at 14% and exclude Telkom line charges.
